Bringing a new solution to market in the constantly evolving B2B tech landscape is challenging – but it doesn’t need to be a leap of faith. Cascade Insights’ Go-To-Market Research takes the guesswork out of a launch. Through targeted research, we’ll provide you with a plan that will reach and persuade buyers, so you can go to market with confidence.

Our Approach to B2B Go-To-Market Research

Our recruiting methods allow you to reach prospective customers and your competitor customers – in other words, ideal buyers who aren’t yet buying from you.

Through in-depth interviews, online surveys, or focus groups, we uncover the accounts worth going after. You may also learn that it is strategic to drop a customer segment you were considering. You’ll walk away knowing which value props are strong switching triggers, how and where to most effectively engage customers, as well as gain actionable insights into pricing and packaging.

Expert Insight at the Speed of AI

Truly impactful research goes beyond the data you’ve had in front of you for a while. By combining the power of AI with our deep human expertise, we can move faster than other firms while still bringing insightful, comprehensive, and uniquely human perspectives to any research study.


How We Leverage AI: AI significantly enhances our ability to organize and analyze conversational data, quantitative data, and secondary sources of information rapidly. This allows us to identify patterns and trends with greater efficiency.

Fluid Intelligence™: However, AI alone cannot capture the full picture. That’s where our team’s expertise shines. We bring:

  • Emotional intelligence – Human researchers interpret intent, emotion, nuance that AI might miss and business implications of those insights. 
  • Adaptive methodology – We adjust a line of questioning based on participant screener details, live responses, and always dig deeper where necessary. 
  • Tech sector expertise depth & context awareness – We challenge assumptions, validate insights, and connect them to real-world trends.
  • Bias detection and correction – Our researchers detect uncertainty, subtext, and hidden biases all of which can lead a research project astray.

In short, great research isn’t just about collecting words or text. It’s about listening with empathy, paying close attention to your words and tone, nonverbal cues, and what is unsaid as much as clearly stated. These human capabilities drive great research that uncovers valuable insights, ultimately delivering a competitive advantage.

When Do You Need Go-To-Market Research?

Only 11% of organizations meet internal goals when launching a new solution. Cascade Insights’ Go-To-Market Research allows you to avert launch disasters by providing data around who the optimal buyers are and what they need to hear.

Companies often have an incomplete understanding of their buyers’ pain points and purchasing processes. With a research-backed go-to-market strategy, you’ll learn the most ideal ways to generate awareness, messaging, and sales pitches.

With Cascade Insights’ Go-To-Market research, you’ll gain actionable insights around the who, what, when, where, why and how of your buyers. You’ll learn:

  • The reasons organizations’ needs are not being met by current solutions in the market.
  • The buyer personas that will be involved in the discovery, research, and selection of your solution.
  • What criteria your solution will need to meet in each stage of the buyer’s journey.
  • Features / components buyers consider to be true differentiators.
  • Pain points you’ll need to address in messaging and pitching your solution.
  • Which partners and vendors to leverage when launching.
  • The places/platforms/channels you need to have a presence on to stay top of mind for buyers.
  • Strategies to increase awareness, perception, consideration, and purchase of your solution.
  • The best methods to engage buyers.
  • How frequently you should engage with buyers.

15 Years In the Tech Sector, Thousands of Conversations With B2B Buyers

Over the years, Cascade Insights has assisted in launching dozens of B2B products and services, giving us a rich understanding of the B2B tech landscape. We’ve helped organizations hit the ground running, and prevented others from making unwitting mistakes.

Our specialization gives us the necessary context to identify the personas that can best shed light on factors impacting your go-to-market strategy. Then, we can have meaningful conversations with them that dig far deeper than just the basics.

The Right Questions for B2B Go-To-Market Research

  • How do we make the most of our marketing budget?
  • What is the Ideal Customer Profile (ICP) for our organization’s new or existing solutions?
  • What are the key buying criteria for our target customers? For competitor customers?
  • What channels, outreach, and campaign activities should we focus on?
  • How can we map these efforts to various stages of the buyer’s journey?
  • What do potential customers pay the most attention to in the buying process?
  • How customized will our marketing efforts need to be to meet the needs of different target industries?
  • How should we customize our marketing efforts to meet the needs of various personas?
  • How do we stay top of mind for potential customers?
  • What websites and online communities do potential customers leverage when making buying decisions?
  • What is the role of partners when it comes to driving customers towards our new or existing solutions?

Beyond Answers: Deep Discovery Through Connection

Insightful research is built on genuine connection, not just data collection. By leveraging Fluid Intelligence™, we create a deeper, more nuanced understanding of your core business concerns.


How We Leverage AI: AI streamlines our processes by assisting with note-taking, transcription, and sentiment analysis. This frees our researchers to focus on active listening and meaningful engagement during interviews.

Fluid Intelligence™: Our consultants probe, challenge, and interpret responses within a broader strategic framework. 

  • AI takes a response at face value – humans recognize subtext. A skilled interviewer can tell when a respondent is holding back, contradicting themselves, or revealing something indirectly.
  • AI lacks skepticism – humans challenge assumptions. Human researchers continuously question, validate, and refine findings.
  • AI organizes information – humans extract meaning. Humans can determine which insights are truly valuable.

By prioritizing human connection and leveraging AI for efficiency, we deliver research that goes beyond surface-level responses, providing a truly comprehensive understanding of your audience.

Transform Data into Strategic Action

We empower you to move beyond the data you have - either proprietary or public - and unlock genuine strategic advantage that is unique and sustainable. 


How We Leverage AI: AI amplifies our processes, enabling rapid trend identification, insightful data visualization, and efficient summarization. This frees our team to focus on the in-depth analysis and strategic recommendations that drive impact.

Fluid Intelligence™: Data without context is just noise. Our human expertise ensures: 

  • We distinguish correlation from causation. We help you determine why those distinctions matter in your unique context.
  • We prioritize insights for business impact. Mere knowledge of market trends is never enough, nor is every market signal a cause for concern.
  • Strategic foresight. We position findings within the competitive landscape of your specific market.

By seamlessly integrating AI for efficiency and prioritizing human expertise for strategic insight, we transform raw data into a powerful engine for your business success.

B2B Tech Sector Specialists

Our firm only accepts projects from the B2B tech sector.
Our areas of expertise include:

  • Software
  • Hardware
  • Cloud
  • AI & GenAI
  • Infrastructure
  • Anything as a service
  • Cybersecurity
  • Big Data
  • Low code/no code
  • Applications
  • IoT
  • And much more...
B2B tech spans various industries. We help companies that offer software, hardware, and other technology solutions in sectors such as:

Market Research Methodologies

Group In-Depth Interviews
(In-Person & Online)

Fill 199 Focus Groups
(In-Person & Online)

Fill 211 Web Surveys

Group 2 Online Research Communities

Group 3 Quantitative Studies

Group 4 Social Media / Online Community Analysis

Fill 243 Longitudinal Research 
(Communities, Diaries, Etc.)

Page 1 Secondary Research

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