Know your market.
Rethink your marketing.

We help B2B go-to-market teams understand their buyers and discover better ways to work with AI.

Let’s Talk

Good questions uncover what your team needs to know.

Outside Your Team

A buyer’s explanation of why they chose a competitor rarely appears in public. To understand the decision, you need to reach the people who made it and ask beyond the first answer.

For nearly 20 years, we’ve helped B2B buyers explain how they compared their options, what mattered, and what nearly changed their minds. Your team gets evidence to decide what to do next.

Inside Your Team

Your team’s best work depends on judgment that rarely makes it into a process document. Why does a marketer reject a draft everyone else thinks is finished? What do they notice that others miss?

We investigate the decisions behind that work, explore what AI makes possible, and test a different approach with your team. Your people learn how to direct the work, judge the results, and keep improving it.

Whether we’re talking with your buyers or your team, we start by understanding what matters before recommending what should change.

Make your next marketing decision with evidence

Why buyers choose. Where competitors win. What to do next.

AI can summarize what your market has already said in public.

Your next decision usually depends on what it hasn’t. Why a buyer chose the competitor. What would make a customer switch. Which message changes how your market sees you.

That evidence does not exist until someone goes and gets it. We interview and survey the buyers, customers, prospects, and partners who know, and we bring back findings your marketing team can defend in any room.

A few areas we can help you explore:

B2B Brand and Messaging

Understand how buyers see your brand, which messages connect, and what makes your offering stand apart.

We help you test messaging, develop research-backed thought leadership, and put your findings to work. Give your team evidence to sharpen its story and create marketing that reflects what matters to buyers.

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B2B Buyer Research

Understand what buyers are trying to accomplish, how they evaluate their options, and what shapes their experience as customers.

We help you uncover buying criteria, develop personas grounded in research, and identify sources of satisfaction and frustration. Use those findings to prioritize audiences, refine your message, and better serve your customers.

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B2B Market and Opportunities

Decide where to compete, how to reach buyers, and which opportunities deserve investment.

We investigate your competitive landscape, channel relationships, and the reasons deals are won or lost. Use the findings to evaluate market opportunities, sharpen your go-to-market approach, and understand where your business has a stronger chance of winning.

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Take AI somewhere your team hasn’t considered

Improve something your team does today. Explore something it couldn’t take on before.

Saving time with AI is useful. What comes next depends on your team: maybe it’s leveraging AI to create work that drives more engagement, an idea you can finally pursue, or an approach you can take that simply wasn’t remotely feasible before.

Bring us a responsibility you want to improve or an idea you want to test. We examine real examples, ask how your experienced people make decisions, and build and test an approach together.

You leave with clearer criteria for good work, an approach you’ve tried, and a next step grounded in what you learned. Your people practice the questions and judgment they can bring to the next problem.

“AI changes what’s possible. Your people decide what changes. Progress depends on how well you equip them.”

Sean Campbell — Cascade Insights® CEO

Two ways to change the work:

AI Work Labs

Tackle a marketing responsibility or explore something your team couldn’t take on before. Choose a focused session to investigate and test an approach, or an extended project that carries it through building, testing in actual work, and handoff.

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Executive AI Advisory

Decide where AI deserves investment, what to expect from your people, and how to judge whether changes are working. Ongoing guidance for marketing leaders working through priorities, trade-offs, and what their teams should do next.

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We’ve helped B2B Go-To-Market teams in sectors such as:

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A Few of Our Clients

Building Engines
Decision Lens
Docusign
GE
Google
Ibotta
Medidata
Microsoft
Nexans
Wolters Kluver
its
samsara

What We Believe In: Fluid Intelligence®

AI gets more capable. Human judgment gets more important.

Fluid Intelligence® is our name for the judgment that working with AI takes: what to hand over in the first place, when to challenge what comes back, and where a person stays in control.

It's time to Act With Clarity®

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